The ConnectNetwork mobile app provides quick access to our most popular services. Using the app, you can create a ConnectNetwork account, manage your account information, make deposits into various accounts, send Messages, photos and videos to your loved ones, and (NEW) take advantage of Walk-In-Retail (Pay by cash) as an alternative to using a credit card.
Our features are based on the facility. To find out which features are available to your inmate, please add them to your account.
• Create and Manage your ConnectNetwork Account
• Make Payments and Deposits for ConnectNetwork services, such as:
o AdvancePay Phone (Prepaid Collect)
o Trust Fund (Inmate Trust Account)
o PIN Debit (Inmate Phone Account)
o Debit Link (Inmate Account for Tablet Services)
o Walk-In-Retail, a new convenient cash payment method
• Messaging (Email)
o View your Messaging inbox, send and compose messages, and save drafts
o Use your credit or debit card to purchase Message credits
o Add a photo or video attachment to your Message
o Depending on the facility, send credits to receive a reply
- Bug fixes
- Bug fix
- Bug fixes and improvements
ConnectNetwork presents a new in app voice chat feature that can be received by multiple device types. This app must remain installed and logged in with a valid user account to use this feature. Usage subject to data restrictions from your internet service provider.
- Easy opt-in
- Save money and time
- Convenient access through any tablet or smartphone
ConnectNetwork presents a new in app voice chat feature available at select facilities.
- Bug Fixes.
- You can now enroll in Inactivity Alerts for your Friends and Family account.
Fix for not seeing messages in the sent folder.
Bug fixes
Bug fixes and enhancements for depositors.
Bug fixes and updates.
- Bug fixes and improvements.
- Bug fixes and enhancements.
- Improvements to the inmate management features.
- Bug Fixes.
- Improvements to the inmate and contact list management features.
- Bug fixes.
- Updated login page to make signing in easier!
Signing in to your ConnectNetwork account is going to be easier! Now you can use your email address and password to sign in to your account.
Application improvements including bug fixes and stability enhancements.
- Bug fixes for messaging, permissions and caching.
AutoPay is now available for PIN Debit and Debit Link Deposits!To enable AutoPay, select the amount to send, the date(s) to send and the duration of the automatic payments.
AutoPay is a convenient choice for friends and family members to automatically send money to inmates with a user provided amount on a preset date or dates without the need to log into their ConnectNetwork account to send money to inmates as the transaction is automatically completed. To enabled AutoPay, Friends and family members will select the amount to send, the date(s) to send and the duration of the automatic payments.Minor application improvements
Request2Call option now available at select facilitiesMinor bug fixes
Minor bug fixes
