Mitchel Markanson
The sound is exceptional, BUT after 30 minutes of use, a warning stops what I'm playing and says, "To use this feature, make sure your app is running and can access the internet". My app is running and is obviously connected to the internet because I am streaming (podcast, music, YouTube, etc). This is so annoying. I think I have narrowed the cause the magic button feature, which I have no need for and will never use. I will never buy this brand again because of it.
Logitech Europe S.A.
May 30, 2024
Hi Mitchel, sorry to hear this. If you do not mind, please reach out to Ultimate Ears support and please let us know the issues you experience when it is not working. You can reach out to us at https://www.help.ultimateears.com/contact-ue-support
Joshua Sperber
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This app is great when it works. After a few days of using it, it allows me to turn the speaker on, but then says it can't connect. I have had to factory reset my speaker twice to get this app to work again. I'm not sure if this is just an android thing or if this happens on apple phones as well. Either way, this needs to get looked at by the developers and get patched. I'd like to use this app all the time, but I can't. I don't want to factory reset my speaker every week just to use the app.
13 people found this review helpful
Logitech Europe S.A.
April 2, 2024
Hi Joshua, We appreciate your review and comment. We'll send all this over to some of our internal teams as feedback. Thank you!
Christopher Long
This app needs work. I have used UE Wonderbooms for years and love them, the only downside it that you can only link 2 of them together but they have worked flawlessly for me. I bought a few BOOM 3 speakers thinking they would be a nice addition for my pool area but they only link together using the app and when using the app there is random static as well as volume fluctuations for no apparent reason. I'm very disappointed and rather than purchasing more speakers I'm considering returning them
6 people found this review helpful