Sarah Gibson
I love this app! It was automatically on my tablet and now I use it so much. It is so useful for beginners that are trying to learn how to draw digitally. It has coloring pages, challenges, and more! Although it us a great app, it does have it faults. One of the ones that I found annoying is that if you have slow internet, it will sometimes exit the app. If you happen to be drawing while this happens, everything that you drew since your last save will be gone. To prevent this, save more often.
76 people found this review helpful
Samsung Electronics Co., Ltd.
March 11, 2024
Hello. Your review is very helpful for other users. Our team here is working hard to provide better service. We hope that you’ll go on using PENUP in the future. If there is anything we can help with, please let us know. Have a great day with PENUP. Thank you.
Branka G.
Since the last update app is not working for the number of people all over the world. I have not been able to open the home page for 4 days. PENUP manager is not responding to any messages. You are fast to install updates that don't work and each time is worse than time before. Please simplify the brushes and make them user-friendly. Send notice to users when you are having problems with the app so we know what to expect. I used to like Penup, now is just frustrating task just trying to open....
29 people found this review helpful
Samsung Electronics Co., Ltd.
May 2, 2024
Dear customer, we all would like to apologize for the situation you encountered. The app is now operating normally, so please try again. We will do our best to provide a more pleasant PENUP environment and better service. Thank you.
Mrs. Massacre
Fun app, but the coloring aspect of it is going to hell in a hand basket. Freezes up extremely frequently. You can still use your S Pen to make medium strokes, but they won't show up for 5-20 seconds. Have to save, close out the app, and go back in, repeatedly. Don't bother entering the coloring contests, either. The drawings they pick as winners are usually simplistic, ugly, and nowhere as good as the people who worked harder and longer with more experience. Feels like a "You Tried" contest.
45 people found this review helpful
Samsung Electronics Co., Ltd.
March 8, 2024
Dear customer, we deeply regret any inconvenience you may have encountered. Our team is committed to investigating the reported issues and will promptly inform our development team. If you have specific error details, please use the 'contact us' option for a more detailed report. Thank you for your patience and cooperation.