PLN Mobile

4.9
880K reviews
10M+
Downloads
Content rating
Everyone
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About this app

Hey Electricians!

Buy electricity tokens, pay bills, make complaints, apply for new installations and add power easily through PLN Mobile! PLN Mobile is the most complete application for all things electricity in Indonesia.

Things that can be done at PLN Mobile:
1. Easy electricity payment from the App
To make it easier to buy tokens and pay bills, PLN Mobile provides direct payment features using bank Virtual Accounts, digital wallets or credit card services. In addition, PLN Mobile provides cheaper, exclusive tokens.
2. Independent Meter Record Reporting (SwaCAM)
PLN Mobile provides its own metering feature to make it easier to calculate your bill. No more need to interact and wait for officers!
3. Complaints
PLN Mobile provides a complaint feature that is equipped with the Auto Dispatch feature, making it easier to forward and monitor reports directly to the nearest available technical officer (valid in several locations). In addition, this application can provide notifications regarding blackouts around your location or home, including when the electricity is back on.
4. Electrical service submission (install new and add power)
Frequent power outages due to lack of power and need a new plug in your home or office? Apply directly to change power and install a new one more easily and just in the palm of your hand.
5. ICONNET and other features
As the most complete electricity application in Indonesia, PLN Mobile also provides other features such as internet installation (ICONNET), electricity repair (ElectricQu), and SPKLU (Charge.In).

With a variety of features presented, what are you waiting for? Come on, download PLN Mobile!

Helpdesk : pln123@pln.co.id
Contact center: (area code) 123

Published by :
PT PLN (Persero) Pusat
Updated on
May 26, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.9
873K reviews
Neng Liesmanah
May 30, 2024
Thanks PLN for creating such a super app for us as a customer, easy to use yet very helping and usefull, i don't have to wait sunrise to buy credits for my prepaid and it also easy to report a problem directly from the app. Surprisingly now it also include a special marketplace!! This New PLN Mobile makes everthing easier, thank you PLN, keep up the good work!
7 people found this review helpful
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P L N
June 1, 2024
Hi Kak Liesmanah. Tks ya udah kasih bintang 5. Kakak jg bisa urus perihal kelistrikan lewat smartphone-mu, dari mana saja dan kapan saja via aplikasi PLN Mobile. Salam sehat selalu -TA
IMADUDDIN IMADUDDIN
May 17, 2024
I would say it's a brand new after the update. I thougt it will be a lag and just a gimmick, but actually some features are improved and seamless processes, especially in the report process. Honestly and objectively, it's far more than just better than I expected. Welldone, keep it up
3 people found this review helpful
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P L N
May 17, 2024
Hi Kak Imaduddin. Tks Kak penilaiannya, semoga PLN Mobile bisa meningkatkan kemudahan dalam melayani pelanggan PLN. Ayo ajak keluarga/teman/kerabat untuk mendownload PLN Mobile dan nikmati kemudahannya. Sukses buat Kakak yah. -RI
hendry tano
June 9, 2024
We have a great experience with PLN Tabanan, Bali, they respond fast, both message and action. We hardly wait for more than an hour or two for any problem to get solved by PLN Tabanan, especially during blackout. Two thumbs up for PLN Tabanan, Bali.
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P L N
June 9, 2024
Top banget Kakak Hendry, tks ya Kak sudah berbagi pengalaman. Santuy Kak, di aplikasi PLN Mobile kamu juga bisa beli produk yg kamu mau di menu Marketplace lho. Trims ya Kak :) -WE

What's new

- Peningkatan fitur EVDS
- Redesign Input voucher PB/PD pada menu permohonan
- Peningkatan fitur live chat
- Peningkatan fitur SwaCam
- Peningkatan fitur suspend dan recovery user
- Peningkatan fitur Saldo PLN Mobile
- Redesign Homepage Marketplace
- Penambahan Payment Channel saldo refund