Jennelyn Castillejo
- Flag inappropriate
- Show review history
I really loved using this app before, there was no issue on our location and the service was good. But after the updates, I can no longer order because it says there's no store available on my location which i find weird because I can order on it before. Update:From 2 to 1.Thought this app will improve but no, its getting worse. I dont think this app is relaying the notes to their delivery partner, food panda.I noted the exact address details and yet the driver didnt arrive on the said address
6 people found this review helpful
Golden Arches Development Corporation
May 13, 2022
Thank you for sharing feedback about your experience with the new McDelivery App. Please let us know should you need assistance. Our Customer Support may be reached via Live Chat in the McDelivery app and website, through our hotline (02) 8863-5490 or e-mail at writeus@ph.mcd.com Thank you and stay #MSafe!
alam nathis
- Flag inappropriate
- Show review history
Horrible update made the app useless. I can't order because it says close all floating apps. Even all apps are closed. It is also ridiculous that they stll use land line numbers for customer service if there is a problem with your delivery.
3 people found this review helpful
Golden Arches Development Corporation
May 9, 2024
Thank you for sharing feedback about your experience with the new McDelivery App. Please let us know if you need assistance. Our Customer Support may be reached via Live Chat in the McDelivery app and website, through our hotline (02) 88886236 or e-mail at writeus@ph.mcd.com Thank you and stay #MSafe!
John Carlo Alona
The most useless delivery app I have ever used. Address was pinned but still need to encode it, otherwise, you cannot proceed to payment. Once encoded, it says server is busy and try after 5-10 minutes. After 5-10 minutes, its still prompts you with the same. Payment through credit card, never ever succeed in all my attempts. Such a waste of time. Better, not gonna patronize McDonald's again. Too bad I can't give 0 Star. You don't deserve even one.
18 people found this review helpful
Golden Arches Development Corporation
April 25, 2024
Thank you for sharing feedback about your experience with the new McDelivery App. Please let us know if you need assistance. Our Customer Support may be reached via Live Chat in the McDelivery app and website, through our hotline (02) 88886236 or e-mail at writeus@ph.mcd.com Thank you and stay #MSafe!