Paul Grimes
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Update: constantly shows notifications about parking sessions from weeks ago. Shows notifications that parking is "ending soon" 12 hours before the end of a session. Terrible user interface: when selecting your zone or parking space, almost the entire screen is blank. To select a space, you can't type on a number, you have to scroll on a horizontal scroll bar through hundreds of space numbers.
28 people found this review helpful
A Google user
This version of the app is AWFUL! Glitchy, doesn't refresh to show your current session. I've wound up having to double pay the meter out of fear of getting a $150 parking ticket because the new session didn't show up. This morning the parking space number isn't showing in my current session. The previous version of the app was SO MUCH BETTER. I'm ready to go back to using coins when my wallet is empty. Fix this hot mess of an app!!!
33 people found this review helpful
Passport Labs, Inc.
March 11, 2019
Thank you for reaching out. Please email us at support@passportinc.com and we will be happy to assist you!
A Google user
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Really convenient app to use. Except for when it's not. Not sure if this is strictly an issue for the version of the app on the galaxy 8 plus or if it happens with other users as well, but every so often, I open the app and it will come up with an error which will not allow me to open it until I uninstall, reinstall, and then login again. Very frustrating when I'm busy at work and neither have the time to do all that, nor run out to pay for my parking, thus almost ensuring that I will be met with a $40 parking ticket by the end of my shift. This should be fixed asap because at this point I would much rather park in a garage for $10 if it grants me the security of knowing that I 100% will not be paying more than that, as opposed to rolling the dice that I will be able to rely on the app every time i intend to use it.
9 people found this review helpful
Passport Labs, Inc.
November 29, 2018
Please email us at support@passportinc.com and we will be happy to assist you!