Addison Lee: Taxis & Couriers

4.1
4.84K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Experience everyday luxury with Addison Lee! Book one of our taxis, minicabs, or couriers whenever you need them, whether it's on-demand or up to twelve months in advance. Choose from our eco-friendly electric vehicles or iconic black cabs to suit any occasion.



Download Our Taxi App and Request a Ride with Addison Lee!



Over 7500 Vehicles, Including: Taxis, Minicabs, People Carriers, Accessible Vehicles, Courier Services and Executive Vehicles



On-demand: taxis in under 10 minutes in central London



London's most sustainable taxi and minicab company



Prebook up-to-12 months in advance



Airport rides with flight tracking



Business & personal accounts



We deliver parcels too with London's largest same-day courier fleet



24/7 Customer Support





Addison Lee: London's Premium Taxi App



We Guarantee:



Service: Whether you prioritise style, space, accessibility, or affordability, Addison Lee helps you find the perfect solution for your needs, whether you’re requesting a ride for one or need a parcel couriered.



Safety: Your safety is paramount. Unmatched driver safety standards and co-designed driver training in partnership with UN Women.



Business Accounts: Seamlessly manage corporate travel with flexible invoicing and priority services.



Licensed; by Transport for London: The only large operator in London with a full 5-year license.



Customer satisfaction: with a Trust pilot score of 4.2



Driver Ratings: Review and rate drivers in the app.







The boring stuff....



By downloading the App from this website or clicking on the "Accept" button below you agree to Addison Lee’s Terms of Trading (the “Terms”) which can be found at http://www.addisonlee.com/terms being incorporated in and forming part of all contracts for the provision of Services. The Terms include, in particular, a privacy policy and limitations on liability.
Updated on
May 29, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
4.74K reviews
Christine Venner
May 29, 2024
This app is pretty good. It doesn't allow auto fill, which took me a little time to work out. I assume it's a safety feature. Worked fine as long as I manually typed everything in. Hopefully, my cab will come on time tomorrow. Edit: My cab was on time. Great driver, clean and smart car. Their pet friendly vehicles are so important to me, and I've never had a problem when I book a pet friendly car. Updated from 4 to 5 star.
Did you find this helpful?
Addison Lee
May 28, 2024
Thank you for your kind feedback. We are aware of this problem and are currently working on solving it. Please update your app to the latest version when you see an option.
Ben R
April 11, 2024
I got hit with a large (and I'm convinced wrong) 'journey amendment' charge over a week after a Black Cab trip with AL. Customer service unhelpful. If I use them again, which is unlikely, I'm going to make sure that I hang onto a paper receipt from the driver and maybe take a photo of the meter.
Did you find this helpful?
Addison Lee
April 11, 2024
Good afternoon Ben, I am sorry to hear this. Can you please email the details to Customer.relations@addisonlee.com so that your case can be re-opened and investigated for you?
ebokLA “Eric by the Sea”
February 23, 2024
A 1 as a casual traveller to London spot on far better than others. Nice helpful drivers add to the App x reasonable fares . Just pick up points x drop off points hard for all to navigate due too crazy traffic over regulation.
Did you find this helpful?
Addison Lee
February 24, 2024
Thank you for providing your valuable feedback. Please reach out to us at customer.relations@addisonlee.com, if you have other suggestions.

What's new

Thanks for using Addison Lee. We update our app regularly to improve your Addison Lee experience and services.
Here’s a summary of what has changed in version 8.26:

Improved UI for tracking a driver
Improved address search performance
Bug fixes and internal improvements

Any questions? Tap Support in the app menu to explore our most frequently asked questions, or contact our 24/7 UK based customer support team.